PRISM Privacy+ Certification: Time to Join the Club!
In March, i-SIGMA announced changes to PRISM Privacy+ Certification making it not only more affordable but also a much stronger sales tool. March is also when COVID-19 made its international debut. You had bigger fish to fry. More Affordable 1) Already PRISM Privacy+ Certified? RIM service providers can now renew Privacy+ Certification without the high […]
Read more »Privacy+ Certification: Should I, or Shouldn’t I?
By: Tom Dumez, CHP, CSCS With my many years of involvement with PRISM and so many relationships that have been formed over the years, I am asked by PRISM members often if they should either pursue or renew their PRISM Privacy+ Certification. The question is always the same: “Should I, or shouldn’t I? What is […]
Read more »Have You Been Waiting for the Phone to Ring?
By: Cory Layes Shredders across the country have experienced a significant downturn in business due to COVID-19. Over the past two months we have spoken to a large number of shredding companies who have experienced a reduction in sales between 25% to 65% Not only does this reduction affect the bottom line, but the customers […]
Read more »Why Work from Home Won’t Work for Most
You’ve heard the predictions. The COVID-19 shutdown will change things forever, and work-from-home will soon be the new normal. Mother Nature and the government decided we were all going to stay home for a while, and suddenly, we discovered we don’t need offices anymore. Really? Let’s think this through. Productivity Even though I tend to […]
Read more »Preparing For the Return to “Normal”
Governments around the world are beginning to lay out guidelines and best practices as they start to announce roll-out plans for re-opening businesses in the near future. By now, you have probably heard of what your local jurisdiction’s plans are for the upcoming weeks, and have started thinking about how your company will respond in […]
Read more »ITADs and Shredders Note: Conditions Continue to Favor a Data Security Focus
The premise of my last blog was that there is a big benefit to developing your revenue model based on data security services (i.e., consistent revenue). I explained how and why the current downturn in commodity pricing presents a unique opportunity for reposition of your firm as a data-security service, e.g., when commodity prices are […]
Read more »“Prepare for” an Audit or “We are Ready” for an Audit – Big Difference!
Early Monday morning an email from the Compliance Officer (CO) of a large client organization has been received by the Operations Manager (OM). Not the ideal way to start the week. Planning to visit the record and data center on Wednesday, he requests the OM suggest a convenient time. There is no “rule” that a […]
Read more »Inclement Weather Warnings: Customer Service and Marketing Go Hand in Hand
Planning, training, and mock disaster exercises – Three key components of an effective disaster plan. Regardless of the size of a RIM provider or company service level, the ability to respond internally to the threat of disaster or a potential disaster is critical. One that is well documented, understood by all team members, and available […]
Read more »Abandoned Records Case Study
In a previous PRISM International blog, there was a discussion related to RIM providers responding to issues of abandoned records within a record center. As a follow-up to that discussion, it is important to address that it is not a matter of if – but a matter of when a record center and team will […]
Read more »Self-Storage Shaming: Example Shows How Far Information Management Has to Go
Bob Johnson, CEO, NAID The headline a few days ago read: “WSU gets costly lesson in theft of hard drive with more than 1 million people’s personal data.” It then goes on to say how Washington State University (WSU) spent $150,000 as a result of the theft of information (a hard drive in this case) […]
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