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Beyond Certification

The title of this blog may seem odd coming from a person who has spent the last 22 years promoting service provider certification. Please bear with me. As readers already know, the premise of Data Processor certifications has changed. Where once they simply provided a general reassurance that a reputable third party had signed off […]

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Media Collection Containers, Key Control, & Custody

Secure data destruction service commonly provides clients with containers to accumulate paper or other media prior to destruction. And, while it is true that the containers are designed to protect the media from prying eyes and hands, they are not high security vaults, and clients or service providers losing sight of this put themselves at […]

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If Certification is in Your Plans, Now is the Time!

First of all, it is important to remember that i-SIGMA is a non-profit trade association with a mission to improve market conditions for all its members, and the same was true of NAID and PRISM International before the merger. In its role as a member-owned organization, i-SIGMA provides a robust repertoire of member benefits, including […]

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The Struggle to Hire & Retain Good Employees

Gone—for now anyway—are the days when finding and retaining good employees could be taken for granted. The recent i-SIGMA member survey, along with many conversations with members on what to do about it, has shown the competition for capable, hard-working, and presentable service personnel in records management and secure data destruction is increasing difficult…and in some cases, […]

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What is the Correct Particle Size for Your Destroyed Media?

It is understandable that most organizations today want to do the right thing when destroying discarded media on which is recorded personal and competitive information. And, in this regard, it is also understandable that their initial focus is determining the appropriate particle size for the media they wish to destroy. Unfortunately, when searching for such […]

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Untapped Opportunity & Value-Added Service: Residential Shred Bags

Guest Article By: Joshua D. Hundeby-DeVries, CSDS Editor’s Note: In light of current market dynamics, where many clients now find their employees working from home, it seems appropriate to revisit the topic of Residential Shred Bags. A service provider who was already effectively leveraging them in their business model originally wrote this article in 2018. […]

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Legal Marijuana Raises Drug Screening Questions and Risks

(This blog is provided for perspective only and not to be taken as legal advice) As I often remind service providers, though i-SIGMA certifications (NAID AAA/PRISM Privacy+) require drug screening prior to hiring, and either ongoing drug screening or training to recognize substance abuse, the certifications themselves do not prescribe how service providers respond to […]

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Regulatory Changes Have the Potential to Enhance Client Engagement and Service Provider Profits

To keep i-SIGMA certifications (NAID AAA and PRISM Privacy+) relevant, they must reflect and validate service providers’ regulatory requirements. As I have often written, that is one of our biggest challenges, and it is the key to NAID AAA Certification and PRISM Privacy+ Certification maintaining their growing preeminence with clients internationally. For more than a […]

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How Does NAID AAA Certification Intersect With NIST 800-88? (Part 2)

This is the second blog of a two-part series. The first installment provided a perspective on the relative differences in NAID AAA Certification and NIST 800-88 and its overlap with physical media destruction requirements. This installment, addresses the implications of the same on electronic media erasure. Though reading Part 1 of this series is not […]

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What to do When Clients Misapply Specifications

It’s happened to many data destruction service providers and to those it hasn’t happened yet, it will at some point. It looks like this: You have been destroying media for a client for many years, when they ask whether you comply to a certain specification or standard. (Usually someone else in the firm is bringing […]

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