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If Certification is in Your Plans, Now is the Time!

First of all, it is important to remember that i-SIGMA is a non-profit trade association with a mission to improve market conditions for all its members, and the same was true of NAID and PRISM International before the merger. In its role as a member-owned organization, i-SIGMA provides a robust repertoire of member benefits, including […]

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The Struggle to Hire & Retain Good Employees

Gone—for now anyway—are the days when finding and retaining good employees could be taken for granted. The recent i-SIGMA member survey, along with many conversations with members on what to do about it, has shown the competition for capable, hard-working, and presentable service personnel in records management and secure data destruction is increasing difficult…and in some cases, […]

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The i-SIGMA Compliance Monitoring Service Has Arrived

The eagerly awaited i-SIGMA Compliance Monitoring Service has arrived. Starting immediately, many service providers will use it, and soon clients around the world will begin seeing promotions encouraging them to use it too. And, if the underlying assumptions behind its creation are correct, they will eventually come to rely on it as a vital demonstration […]

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What is the Correct Particle Size for Your Destroyed Media?

It is understandable that most organizations today want to do the right thing when destroying discarded media on which is recorded personal and competitive information. And, in this regard, it is also understandable that their initial focus is determining the appropriate particle size for the media they wish to destroy. Unfortunately, when searching for such […]

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Untapped Opportunity & Value-Added Service: Residential Shred Bags

Guest Article By: Joshua D. Hundeby-DeVries, CSDS Editor’s Note: In light of current market dynamics, where many clients now find their employees working from home, it seems appropriate to revisit the topic of Residential Shred Bags. A service provider who was already effectively leveraging them in their business model originally wrote this article in 2018. […]

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Legal Marijuana Raises Drug Screening Questions and Risks

(This blog is provided for perspective only and not to be taken as legal advice) As I often remind service providers, though i-SIGMA certifications (NAID AAA/PRISM Privacy+) require drug screening prior to hiring, and either ongoing drug screening or training to recognize substance abuse, the certifications themselves do not prescribe how service providers respond to […]

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Issues and Emerging Trends in Employee Background Screening

Author’s Note: In writing this, I am acutely aware that many i-SIGMA members find themselves at this time having trouble finding good employees. Despite that fact, or maybe because of it, rehashing the basis and issues related to background screening is important. Oh yeah, and I am not a lawyer or CRA and this is […]

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What to do When Clients Misapply Specifications

It’s happened to many data destruction service providers and to those it hasn’t happened yet, it will at some point. It looks like this: You have been destroying media for a client for many years, when they ask whether you comply to a certain specification or standard. (Usually someone else in the firm is bringing […]

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A Great Time to Improve

For all the bad things about the pandemic shutdown, one thing is certain; it has forced you to reduce your operations down to the basics. You had no choice but to become as streamlined and efficient as possible. Regardless if you want a life-style business that goes on for decades, or you are creating a […]

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Market Recovery: Why Vertical Marketing Segments May Not Matter

I was recently asked if there was any information on how certain categories of business… say financial … might be generating more business for i-SIGMA members than another during the shutdown. The answer was no, since the questioner was really interested in knowing if there were surveys or studies on the matter. On the other […]

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