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Stay up to date and engage in the latest conversation on matters within the secure destruction industry.

Common Denominator – Who attends a NAID Conference?

By: Bob Johnson, NAID CEO As the secure destruction industry gets ready for another successful NAID Conference – its 22nd, it occurred to me that the thousands of people I have met there over the years share many traits that have led to their continued success.  And, since members’ success is the whole reason for […]

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Emerging Trends in the North American Data Destruction Market

By: Bob Johnson, NAID CEO This is the second of three articles on current aspects of the secure destruction market we face going into this New Year. The first published in this blog on Jan. 6, discussed the prosperity awaiting service providers assume a professional approach to their services and their marketing. In this article, […]

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Coaching Sales People into Sales Champions

By: Ray Barry Two of the main reasons some salespeople fail are: Lack of initial sales training and support Lack of ongoing support and COACHING. Every great athlete believes in having a coach to help them get better and improve their game every day. Look at top tennis professionals and golf professionals. Sales and business […]

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2016 Holds Great Promise for the Prepared Data Destruction Professional

By Bob Johnson, NAID CEO In the book “Powerful Times” by Eamonn Kelly (Wharton School Publishing), the author describes our era as one of great paradoxes; great wealth-creation and great poverty, great abundance and great scarcity, and great opportunity and great challenges.  It reminds me of the first line of the Dickens’ classic, A Tale […]

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Building a National Accounts Network: Following the Bread Crumbs

By Bob Johnson, NAID CEO Unless you’ve been under a rock for the last year, you know there’s been a major shift in the market for national service providers. Any way you slice it; there are fewer options for customers looking for a one-stop shopping approach to their destruction needs. But here’s the rub, building […]

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What’s Happening with the Office Papers End Use Market?

By: Bill Moore, President Moore & Associates Editor’s Note: The author will be speaking at NAID 2016 on the near-term and long-term outlook on recovered office paper, which is such an integral factor in hard copy destruction. Here Bill shares his take on the immediate factors affecting that value. Those attending NAID 2016 will learn […]

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Thank you, NAID!

By Ray Barry, NAID Deputy Director As my time as a NAID staff member is drawing to a close, I wanted to take this opportunity to reflect on how NAID has helped those of us who have utilized NAID’s tools and resources. I have a bit of a unique perspective since I have been employed […]

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Not designating an accountable decision maker can be fatal

By Bob Johnson, NAID CEO From the dawn of sales, sales professionals have struggled with the task of getting to the decision maker. It’s frustrating to discuss the benefits of a solution, if the person is incapable (or resistant) of understanding the need or, too often, incapable of making the decision. But as frustrating as […]

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NAID 2016 wants your session ideas, mostly

By Bob Johnson, NAID CEO Earlier this week, the 2016 NAID Conference Committee sent out a call for presentations for the NAID 2016 Annual Conference. Though the event is still nine months away, the planning starts years in advance. Typically, session content is something we like to get pinned down by September. First of all, […]

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The market favors stronger qualifications: Success in RIM space comes from more scrutiny, not less

By Bob Johnson, NAID CEO In the span of 30 minutes of watching TV, there was commercial promoting Angie’s List as a source of qualified service providers from dentists to plumbers, another promoting the Trust Certified service providers for a wide range of consumer services, and finally one from the Better Business Bureau promoting the […]

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