How to add compliance consulting to your services
By Bob Johnson, NAID CEO This is the first of a series of posts to familiarize readers with 2014 conference educational content. Not only will this help attendees decide which sessions they want to attend, but also demonstrate the high level of thought planners put into developing content that address today’s most common challenges and […]
Read more »Call me after the holidays
By Ray Barry, Chief Shreducation and Member Relations Officer Ahh, the good old “call me back after the holidays” stall. I am sure you have heard this stall or objection a million times and, maybe heard it as you read this post as we approach Thanksgiving. Although some of your prospects may actually need to […]
Read more »The challenge of operating with integrity
By Bob Johnson, NAID CEO From the beginning, NAID has held the position that a fully informed customer is the best strategy for improving conditions for reputable secure destruction service providers and the industry overall. This is based on the premise that the only way disreputable operators can function is by preying on customer ignorance […]
Read more »HIPAA compliance for NAID destruction services
By Bob Johnson, NAID CEO In my last blog, I wrote about the strong-arm tactics being used by some HIPAA compliance consultants to coerce destruction providers into using their services. In this follow up, I offer my perspective on what compliance with the new HIPAA actually looks like. I say “my perspective” because no one […]
Read more »Unintended consequences: Consultants using HIPAA to strong-arm business associates
By Bob Johnson, NAID CEO When the U.S. Federal Trade Commission (FTC) contacted NAID to help write the FACTA Final Disposal Rule, their main concern was what they called “unintended consequences.” It seems every new law has side effects. The FTC’s goal was to anticipate the bad side effects and minimize them when creating new […]
Read more »It’s all about the reps
By Ray Barry, Chief Shreducation and Member Relations Officer In sports, life and business, there is a pretty simple rule: the more we do something or the more time we spend learning something the better we get at it. Repetition is the key to retaining knowledge or to improving a skill. Something a baseball coach […]
Read more »Is your competition giving you the weapons you need to prevail?
By Bob Johnson, NAID CEO Reading Sun Tzu’s “The Art of War” became popular in business management circles in the 1990s. You still hear it referenced today, though certainly less often. The thinking at the time was that the 3,000-year-old treatise on the conduct of war had keen insights for competition in the business world. […]
Read more »A message to consumers about misleading marketing claims
By Bob Johnson, NAID CEO I’d like to think the increasing regulatory liabilities for data protection would make customers less susceptible to misleading or false marketing claims but the truth is it hasn’t. That’s a frustrating realization but it understandable. The fact is that as demand for data protection solution goes up, competition intensifies. At […]
Read more »At NAID, the door is always open
By Bob Johnson, NAID CEO With NAID member locations nearing 2,000, I am sure it won’t surprise anyone to learn that between emails and phone calls, I personally communicate with scores of industry professionals every week. And, even though colleagues and consultants have told me that being so accessible in an organization of this size […]
Read more »The NAID Board of Directors is you
By NAID President Tom Huth, Allshred Services, Inc. As NAID president I have the opportunity to talk to a lot of members. For the most part, I am encouraged by the feedback I receive. Even when a member calls with a complaint of some kind, generally their criticism is constructive and they are supportive of […]
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