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The Morgan Stanley Breach Notification: Lessons for Every Electronics Recycling Customer

First, I would like to commend Morgan Stanley. They somehow learned IT assets disposed of four years ago may not have been properly wiped by the vendor they hired to do so at that time. That is not commendable. They should have been more careful. What is commendable, however, is the fact that upon learning […]

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Data Protection Likely to Emerge with a New Relevance

Things are tough. It perfectly understandable that you, your staff, and your customers are unsettled. It’s going to be that way for a while. As it stands, there’s no shortage of experts talking about the business trends that are going to continue afterward, such as the growth of remote working and the reduction of business […]

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PRISM Privacy+ Certification: Time to Join the Club!

In March, i-SIGMA announced changes to PRISM Privacy+ Certification making it not only more affordable but also a much stronger sales tool. March is also when COVID-19 made its international debut. You had bigger fish to fry. More Affordable 1) Already PRISM Privacy+ Certified? RIM service providers can now renew Privacy+ Certification without the high […]

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Privacy+ Certification: Should I, or Shouldn’t I?

By: Tom Dumez, CHP, CSCS With my many years of involvement with PRISM and so many relationships that have been formed over the years, I am asked by PRISM members often if they should either pursue or renew their PRISM Privacy+ Certification. The question is always the same: “Should I, or shouldn’t I? What is […]

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“Prepare for” an Audit or “We are Ready” for an Audit – Big Difference!

Early Monday morning an email from the Compliance Officer (CO) of a large client organization has been received by the Operations Manager (OM).  Not the ideal way to start the week. Planning to visit the record and data center on Wednesday, he requests the OM suggest a convenient time. There is no “rule” that a […]

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Why You Need to Pay Attention

By Bob Johnson Over the past decades, NAID members have come to know me for trumpeting the latest data protection regulations and for expounding on their various threats and opportunities. As a result, I understand some might simply think, “Here he goes again. It’s the end of the world as we know it.” I hope […]

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Abandoned Records Case Study

In a previous PRISM International blog, there was a discussion related to RIM providers responding to issues of abandoned records within a record center.  As a follow-up to that discussion, it is important to address that it is not a matter of if – but a matter of when a record center and team will […]

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Record Abandonment -Identify RIM Provider Alternatives?

Who pays the bill when the company declares bankruptcy? When a practitioner retires and/or meets an untimely death–who pays the RIM service invoice?  What about the outstanding invoices when a practitioner closes a “single practitioner” office and joins a large consortium practice or medical school? As an example, who pays the invoice for those boxes […]

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Contracts are a Pain

With the availability of the new i-SIGMA Contract Template, it’s time for a conversation. Contracts are a pain. Why make a big deal out of something about which most customers are clueless.  Try telling someone looking for next-day service about your 6-page regulatory contract. You might as well give them your competitor’s phone number. So, with that in […]

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The market favors stronger qualifications: Success in RIM space comes from more scrutiny, not less

By Bob Johnson, NAID CEO In the span of 30 minutes of watching TV, there was commercial promoting Angie’s List as a source of qualified service providers from dentists to plumbers, another promoting the Trust Certified service providers for a wide range of consumer services, and finally one from the Better Business Bureau promoting the […]

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