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How free shred days have evolved and how they haven’t

By Bob Johnson, NAID CEO Free shred days have become a polarizing issue in the secure destruction arena. For anyone outside the secure destruction industry, these are events, usually on a weekend, where the public can bring a reasonable amount of confidential records to a collection point and have them shredded at no cost. Shred […]

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It is not the work that counts most; it’s the body of work

By Bob Johnson, NAID CEO As I set out to write this blog, as I have done virtually every Tuesday and Thursday for the last six months or so, I understand that only a handful of people will likely take the time to read it. This begs the question: Then, why do it? And, believe […]

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Common small business security risks threaten your business

By Angie Singer Keating, Reclamere CEO As professionals in the secure destruction business, we must project an image that conveys trust and expertise at all times. While we focus on the best equipment, people and processes for managing our client’s data and/or paper, how often do we think about the public relations nightmare that a […]

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You made it; now get ready to grow

By Bob Johnson, NAID CEO Optimism is returning, and rightfully so! We are surrounded by signs that the economies of the world have turned the corner. Construction is consistently increasing. Credit is available to worthy borrowers. Stock markets around the world have rebounded. Job creation is trending up globally. Scrap value and demand is healthy. […]

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Today’s changes are no more or less dramatic than yesterday’s

By Bob Johnson, NAID CEO Over the past couple of years, there has been a lot written about how the secure destruction industry has been changing, including how the market has matured, how customers’ behaviors are evolving, and how regulatory challenges and opportunities are increasing. Often comments like these imply that before these changes happened, […]

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Real improvement is based on small victories

By Bob Johnson, NAID CEO Maybe I am wrong, but I think few people would argue they are running their businesses (or doing their jobs) as well as they possibly could. Stated another way, few would argue there is no room for improvement. For one thing, we’re all human and, to some degree, we are […]

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Simplicity and focus: Force multipliers

By Joe Calloway, Author of “A Category of One” Like just about every other business in the world, the secure records destruction industry has and is experiencing unprecedented change and challenges. It’s easy to fall into the trap of “I’m doing everything I can think of to improve business, but it’s not working.” Remember, top […]

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Data destruction: The challenge of loaded terminology

By Bob Johnson, NAID CEO I have often related the story of having traveled all the way to Warsaw, Poland to address a business group, only to be challenged, before I even spoke, with the question, “Was there really no one between Arizona and Poland who could talk to us about shredding?” The question put […]

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Are you getting the most from residential markets?

By Bob Johnson, NAID CEO Last year the majority of NAID conference attendees overlooked what turned out to be one of the best sessions at the event. To be fair, it was not really their fault. This session was added at the last minute and it was held at 6:30 a.m. in the morning. That’s […]

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Economic challenges and predications of disaster are nothing new

By Bob Johnson, NAID CEO As long as history has been recorded, economic and social worrywarts have been predicting social and economic collapse. Recently, I read an article about the imminent collapse of civilization due to the decay of social morals and the rise of materialism, government corruption, and personal greed. It sounded like it […]

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