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Market Recovery: Why Vertical Marketing Segments May Not Matter

I was recently asked if there was any information on how certain categories of business… say financial … might be generating more business for i-SIGMA members than another during the shutdown. The answer was no, since the questioner was really interested in knowing if there were surveys or studies on the matter. On the other […]

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Two Scary (Anecdotal) Data Points: MRFs with White Paper/The Run on Ink Cartridges

There’s been a lot made of the fact that a considerable portion of the workforce is working from home. The conversation in the industry has focused largely on two areas: What is means now, and what it means for the future. I’m already on record about my feeling that the vast majority of remote workers […]

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Preventing Data Breaches & Vendor Selection Due Diligence

As many are now aware, Morgan Stanley recently issued a data breach notification, after learning that IT assets disposed of four years ago may not have been properly wiped clean by the vendor they hired to do so at that time. But how did Morgan Stanley end up in this position in the first place? […]

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The Morgan Stanley Breach Notification: Lessons for Every Electronics Recycling Customer

First, I would like to commend Morgan Stanley. They somehow learned IT assets disposed of four years ago may not have been properly wiped by the vendor they hired to do so at that time. That is not commendable. They should have been more careful. What is commendable, however, is the fact that upon learning […]

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Data Protection Likely to Emerge with a New Relevance

Things are tough. It perfectly understandable that you, your staff, and your customers are unsettled. It’s going to be that way for a while. As it stands, there’s no shortage of experts talking about the business trends that are going to continue afterward, such as the growth of remote working and the reduction of business […]

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PRISM Privacy+ Certification: Time to Join the Club!

In March, i-SIGMA announced changes to PRISM Privacy+ Certification making it not only more affordable but also a much stronger sales tool. March is also when COVID-19 made its international debut. You had bigger fish to fry. More Affordable 1) Already PRISM Privacy+ Certified? RIM service providers can now renew Privacy+ Certification without the high […]

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ITADs and Shredders Note: Conditions Continue to Favor a Data Security Focus

The premise of my last blog was that there is a big benefit to developing your revenue model based on data security services (i.e., consistent revenue). I explained how and why the current downturn in commodity pricing presents a unique opportunity for reposition of your firm as a data-security service, e.g., when commodity prices are […]

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Using the Commodity Price Downturn Window to Grow and Strengthen Your Business

While the downturn in prices of recycled materials affects all information destruction companies, some are feeling them more than others. Service providers – both on the electronics side and paper side – who priced the service and focused their value proposition on the value of the recyclable commodity are most affected; some dramatically. I know […]

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Inclement Weather Warnings: Customer Service and Marketing Go Hand in Hand

Planning, training, and mock disaster exercises – Three key components of an effective disaster plan.  Regardless of the size of a RIM provider or company service level, the ability to respond internally to the threat of disaster or a potential disaster is critical. One that is well documented, understood by all team members, and available […]

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Why You Need to Pay Attention

By Bob Johnson Over the past decades, NAID members have come to know me for trumpeting the latest data protection regulations and for expounding on their various threats and opportunities. As a result, I understand some might simply think, “Here he goes again. It’s the end of the world as we know it.” I hope […]

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