Rick Jackson

Rick Jackson is an experienced leader and successful business owner who has dedicated his life to the service of others. Born and raised in Oklahoma, Rick Jackson spent the first decades of his adult life in service to his country as a soldier in the United States Army. He retired after 25 years as the Post Command Sergeant Major at White Sands Missile Range, New Mexico. Soon after that, he founded American Document Services, in Las Cruces, New Mexico, where he has been an active member of the local business community for more than 20 years. 

As a leader in the Las Cruces business community, Rick Jackson has served as Chairman of the Board of Directors for the Greater Las Cruces Chamber of Commerce and Chairman of the Board of Directors for the New Mexico Small Business Development Center’s Statewide Advisory Board. He also serves as a Board member for the Pioneer Bank (Las Cruces, NM) Advisory Board, Mesilla Valley Hospice (Las Cruces, NM), Tresco, Inc. (Las Cruces, NM), Co-Chair of the Certification Support Committee for NAID AAA Certification, and he serves on the NAID Complaint Resolution Committee. He has also served on numerous boards and committees for community non-profits over the past 21 years. In honor of his years of decorated military service, Rick Jackson was selected as the Civilian Aide to the Secretary of the Army for the State of New Mexico. 

Rick Jackson is a trusted leader in the Las Cruces business community with more than 21 years of experience in the records management industry. He founded American Document Services (ADS) more than 21 years ago and proudly operates ADS as a veteran-owned family-operated business. Rick Jackson and his daughter, Brandi, operate ADS in the greater Las Cruces, New Mexico area. ADS is a full-service records management company, with a full line of business records products and services. At ADS, they “Store, Scan and Shred” the records of more than 1,700 customers in New Mexico, far West Texas, Oklahoma, Colorado, and Arizona. Rick Jackson has dedicated his time and energy to supporting other business owners in the industry. He has helped many independent business owners become NAID AAA certified, and he has assisted new startup businesses with strategic planning, budget development, policy, and procedures, writing proposals, as well as advertising and marketing. 

Rick Jackson has spent the past few years expanding the scanning/imaging technology in his business. Turning one-time scanning customers into recurring customers has been successful and increased his ROI and the company’s bottom line. He is a firm believer that excellent customer service is the key to his success, and it has proven to be better than any advertising dollars ever spent.