Cross-Generational Leadership: Turning Differences into Strengths
Location: Pacific Jewel Ballroom C Today’s multigenerational workplace brings both challenges and opportunities. In this interactive breakout session, participants will explore what different generations value, how each prefers to communicate, and what types of recognition truly motivate them. Through discussion and practical examples, attendees will gain tools they can immediately apply to strengthen collaboration, reduce […]
Read more »CSDS: The Credential That Closes
Location: Pacific Jewel Ballroom C Success in secure destruction isn’t about the volume of material you handle; it’s about the volume of risk you remove. This session cuts through the fluff to show how the CSDS certification elevates service providers across shredding, records management, and IT asset disposition by aligning operational discipline, compliance, and defensible […]
Read more »Fiber Markets: Update on the Recovered Paper Markets and Review of Best Practices for Recycling Paper and Other Commodities
Location: Pacific Jewel Ballroom B An in depth review of the recovered paper markets (SOP and OCC) as well as best practices for recovering and recycling electronics waste, X-Rays, apparel and garments post destruction. This presentation will give the audience an understanding of the current state of the paper markets and a 12-15 month forecast […]
Read more »The State of the Secure Information Industry: Data, Trends & Decisions That Matter
Location: Pacific Jewel Ballroom A This session marks the official release of i-SIGMA’s new Market & Industry Intelligence Report, developed in partnership with DataGuard, and designed to give members what they’ve been asking for: real data they can actually use. In a market shaped by consolidation, pricing pressure, rising compliance expectations, and rapid shifts across […]
Read more »Getting the Most Out of Route Drivers to Help Grow Your Business
Location: Pacific Jewel Ballroom C How do you motivate drivers to be more than just a driver showing up to pick up bins for shred or delivery files? How do you get them to ask for referrals, share info about other services we provide, etc? How do you make what they do more fun, satisfying […]
Read more »Smart Diversification: Leveraging ITAD to Build a Sustainable, Future‑Ready Business
Location: Pacific Jewel Ballroom A The market is shifting. Clients increasingly expect providers to handle more than just paper destruction—they want secure, transparent, and environmentally responsible disposition of electronic assets. This session outlines how shredding companies can successfully expand into ITAD by leveraging existing customer relationships while building the operational and technical capabilities needed for […]
Read more »Connecting Marketing to Ops in the Age of AI
Location: Pacific Jewel Ballroom B For shredding and destruction companies, marketing is most effective when it supports operations. This session shows how to tie revenue to marketing spend, use your website to reduce calls and streamline orders, empower drivers to gather reviews, and apply AI to track lead quality and sales performance. We’ll also explore […]
Read more »The Role & Application of Secure Collection Containers
Location: Pacific Jewel Ballroom A Secure collection containers come in all different shapes and sizes, and they all have a role to play. There are also many practical, contractual, records management, and legal/regulatory compliance issues related to collection containers, documentation, and acceptance of custody. Attendees will walk away with a better understanding of how containers […]
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