Gaines Garrett is the Chief Executive Officer of Secure Shredding and Recycling (SSR) and Dunlap Government Solutions (DGS). Since joining the family business in early 2017, Gaines has helped grow revenues more than 1000% and established SSR as one of the Southeast United States’ largest independently owned shredding companies.

In 2021, Gaines led the acquisition of Landshark Shredding via the formation of a joint venture between SSR and DGS. DGS now holds more than 50 federal government contracts and works with more than 20 i-Sigma certified teaming partners throughout the country to service our VA Hospitals. Gaines also holds the designation of Certified Secure Destruction Specialist.

In addition to his work in the secure destruction industry, Gaines has been an entrepreneur since his time in graduate school at Louisiana State University. He is a partner in several companies developing products and services across multiple industries. Gaines graduated from LSU with a bachelor’s degree in Biological Sciences in 2008 then went on to complete his MBA with a focus in Finance and Entrepreneurship in 2010. He and his wife Lauren have two children, Mai Frances (5) and Park (2).

Rick Jackson is an experienced leader and successful business owner who has dedicated his life to the service of others. Born and raised in Oklahoma, Rick Jackson spent the first decades of his adult life in service to his country as a soldier in the United States Army. He retired after 25 years as the Post Command Sergeant Major at White Sands Missile Range, New Mexico. Soon after that, he founded American Document Services, in Las Cruces, New Mexico, where he has been an active member of the local business community for more than 20 years.

Bowman Richards is the owner and president of Richards & Richards Secure Shredding in Nashville, Tennessee. He joined the family business in 2008, starting in sales and gradually moving into management. He took over the company in 2018, the same year it sold off its other services (records storage, scanning, data protection) to refocus around its shredding business.

A Certified Secure Destruction Specialist, Bowman has been a member of i-SIGMA and its predecessors since 2008. Previously, Richards served as president elect of i-SIGMA and chair of i-SIGMA’s Conflict Resolution Committee, after serving as amember of the committee. He also previously served as theinternational conference chair for NAID and on the board ofdirectors of PRISM. Bowman is a graduate of the Universityof Tennessee Knoxville and a member of EO (Entrepreneurs’Organization) in Nashville.

Bowman has been married to his wife Lauren for 16 years, and they have four children: Joye (13), Warren (12), Mary Alwyn (10)and Margaret Lynn (7). The family also has four dogs: Lilly,Cooper, and Cash. Outside of work, Bowman enjoys golfing andhunting (duck, deer, pheasant, and turkey).

Heather Fitzanko studied Business Management at Illinois Central College before coming to AAA Certified Confidential Security Corp in 2004. In 2010 she received her credentials as a Certified Secure Destruction Specialist (CSDS). Heather served on the CSDS Board of Regents from 2013 to 2022. What she enjoys most about her job is relationship building.

Heather is a Central Illinois native. She and her husband Steve have been married over 30 years and have been blessed with two children and two grandchildren. Heather loves the outdoors. Her favorite pastimes include cycling, hiking, kayaking, or spending time with her family. An active member in her local Rotary club. She is also co-editor of the Illinois Valley Wheelm’n newsletter – a central Illinois cycling organization.

“What a fun industry! Where else can you be an expert in destroying things!”

Jennie Gift, CSDS, CRA, Vice President of Member Services for i-SIGMA®, brings nearly 30 years of experience in records management, secure destruction, and information governance. As a former industry executive and past i-SIGMA Board Director, she has led operations, sales, membership growth, and strategic initiatives across the information lifecycle. Jennie is passionate about helping members maximize membership value through education, certification, networking, and industry engagement while supporting the growth and advancement of the secure information management industry

I am a member services professional with experience in membership management, CRM systems, and data-driven decision-making. I focus on delivering strong member support, maintaining accurate records, and using data to improve engagement and retention. I work closely with cross-functional teams to streamline processes, improve operations, and communicate effectively across all levels of an organization.

Price is a technology-oriented practitioner and transformational leader with over 35 years of experience in management roles including 20 within the information governance industry. Price’s areas of expertise include performance management, master data management, and information security. He worked in various roles with Pierce Leahy, Iron Mountain, Retrievex and Access CIG. In addition to his work experience, he earned an MBA from Rutgers University, New Jersey and completed his undergraduate degree at Lycoming College, Pennsylvania.

Karen Lyons, CSDS, is i-SIGMA’s Regulatory Compliance Manager. She monitors evolving laws, regulations, and legislation affecting the information destruction and records and information management industries, as well as i-SIGMA’s certification specifications. With nine years at the organization, Karen brings strong compliance expertise and a genuine commitment to helping certified and soon-to-be-certified members feel prepared and supported as they work toward a successful audit. Karen lives in Phoenix, AZ, where she enjoys spending time with her daughter, son-in-law, and her two cats.

Shaina has been part of the Certification Department for six years, processing applications, reviewing audit reports, and compiling departmental data for analysis. She takes pride in supporting the program’s high standards through accuracy, organization, and consistency behind the scenes. A third-generation Arizonan, Shaina loves exploring the State’s many offerings with her husband and friends. In her free time, she enjoys rockhounding, drawing, gardening, paper crafts, and spending time with her Shepinois and four black cats.

Campbell returns to the helm of the association as CEO after having served on the board of directors for NAID and PRISM International, the two trade associations that merged to form i-SIGMA in 2018. With over 25 years of executive leadership experience, he was previously the president of Rylyn Associates, offering business consulting plans.

Campbell brings more than 25 years of executive leadership, specifically in the information governance space, first from Recall and more recently Access. He is also a Stanford University Executive Program graduate.

Gina Lentine, Vice President of Marketing and Events at i-SIGMA, is known for her energy, creativity, and knack for bringing people together. She thrives on turning ideas into unforgettable experiences that connect and inspire the data security community. With a passion for storytelling and relationship-building, Gina champions stronger industry engagement while making complex topics approachable. Whether leading strategy or sparking collaboration, she’s driven by one goal: creating meaningful moments that move the industry forward.

A dynamic, results-oriented, bi-lingual professional with demonstrated expertise and a proven record of accomplishment in leading operations, sales and customer service teams. An outstanding team builder, excels in developing strong, internal and external relationships; achieving goals through exceptional analytical, planning, and organizational skills. Leader with a well-developed portfolio of skills in growing and starting businesses, marketing and product development, organizational innovation. Amado has over 35 years of experience in the Information Management Industry. He has worked for private companies as well as large, public Organizations like Iron Mountain, where he is Head of Operations for the Southeast Territory. During his tenure he led teams across Sales, Customer Support, Business Development, M&A and Operations. He has worked and led teams across the United States, Canada, Puerto Rico and Latin America. In his current role he provides leadership over all aspects of Iron Mountain’s business lines, including Shred, RIM, Data Management, Digital, ITAD services and acquisitions. Amado has been a PRISM/I-SIGMA member for 30 years.