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Heather is a Central Illinois native. She and her husband Steve have been married over 30 years and have been blessed with two children and two grandchildren. Heather loves the outdoors. Her favorite pastimes include cycling, hiking, kayaking, or spending time with her family. An active member in her local Rotary club.  She is also co-editor of the Illinois Valley Wheelm’n newsletter – a central Illinois cycling organization.

“What a fun industry! Where else can you be an expert in destroying things!”

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As a leader in the Las Cruces business community, Rick Jackson has served as Chairman of the Board of Directors for the Greater Las Cruces Chamber of Commerce and Chairman of the Board of Directors for the New Mexico Small Business Development Center’s Statewide Advisory Board. He also serves as a Board member for the Pioneer Bank (Las Cruces, NM) Advisory Board, Mesilla Valley Hospice (Las Cruces, NM), Tresco, Inc. (Las Cruces, NM), Co-Chair of the Certification Support Committee for NAID AAA Certification, and he serves on the NAID Complaint Resolution Committee. He has also served on numerous boards and committees for community non-profits over the past 21 years. In honor of his years of decorated military service, Rick Jackson was selected as the Civilian Aide to the Secretary of the Army for the State of New Mexico. 

Rick Jackson is a trusted leader in the Las Cruces business community with more than 21 years of experience in the records management industry. He founded American Document Services (ADS) more than 21 years ago and proudly operates ADS as a veteran-owned family-operated business. Rick Jackson and his daughter, Brandi, operate ADS in the greater Las Cruces, New Mexico area. ADS is a full-service records management company, with a full line of business records products and services. At ADS, they “Store, Scan and Shred” the records of more than 1,700 customers in New Mexico, far West Texas, Oklahoma, Colorado, and Arizona. Rick Jackson has dedicated his time and energy to supporting other business owners in the industry. He has helped many independent business owners become NAID AAA certified, and he has assisted new startup businesses with strategic planning, budget development, policy, and procedures, writing proposals, as well as advertising and marketing. 

Rick Jackson has spent the past few years expanding the scanning/imaging technology in his business. Turning one-time scanning customers into recurring customers has been successful and increased his ROI and the company’s bottom line. He is a firm believer that excellent customer service is the key to his success, and it has proven to be better than any advertising dollars ever spent. 

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In 2021, Gaines led the acquisition of Landshark Shredding via the formation of a joint venture between SSR and DGS. DGS now holds more than 50 federal government contracts and works with more than 20 i-Sigma certified teaming partners throughout the country to service our VA Hospitals. Gaines also holds the designation of Certified Secure Destruction Specialist.  

In addition to his work in the secure destruction industry, Gaines has been an entrepreneur since his time in graduate school at Louisiana State University. He is a partner in several companies developing products and services across multiple industries. Gaines graduated from LSU with a bachelor’s degree in Biological Sciences in 2008 then went on to complete his MBA with a focus in Finance and Entrepreneurship in 2010. He and his wife Lauren have two children, Mai Frances (5) and Park (2). 

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